Published August 2005
Bright
guys, bright ideas
build Luminous
By Linda
Thomas
Special to the
SCBJ
The Luminous advertising team does what large,
prestigious Seattle agencies do — Web site design, brand development,
marketing — and they do it with only four people based in Everett.
Their decision to locate the agency in an
ivy-covered, brick building at Hewitt Avenue and Pine Street is some evidence
that the four men who make up the firm are “bright-idea people” as they
claim in their own advertising.
“Look at the traffic on I-5,” said Joel DuChesne,
Luminous creative director. “We all live here and didn’t want to spend
most of our time stuck in traffic getting to Seattle.”
DuChesne and Stefan McIntosh, the agency’s
strategic director, both grew up in Snohomish. They started the company
in 1996, at a time when major advertising firms in the region were all
located in downtown Seattle.
“We had a few people wonder, ‘Why on earth
would you open a creative firm here?’” McIntosh recalled. “We’re glad
we did.”
Their client list has grown from just two
companies nine years ago to about 100 today. While most of their initial
customers were based in King County, now Luminous has found success serving
“hometown” companies including Fluke Networks, Everett Events Center,
Whidbey Telecom, Snohomish County PUD, The Everett Clinic and YMCA of
Snohomish County.
“Small and midsized companies have just as
legitimate a need for high-quality service, but they usually don’t have
access to those larger firms from a cost standpoint,” said Shannon Zastrow,
Luminous’ communications director and project manager.
Along with being affordable, they also consider
themselves more “approachable” than some of their counterparts at agencies
with 20 or 30 employees. Zastrow described the team as “friendly, fun
and flexible.”
Advertising industry peers recently recognized
Luminous’ talent. The team won two 2005 Summit Creative Awards. The distinguished
international awards are presented to the best advertising agencies in
several categories. Luminous received one award for their Web site, Luminouscreative.com,
and the other for product demonstrations on Fluke Networks’ Web site.
Web development is an area of communication
and design that has changed significantly over the past decade. Technology
has made it easier for businesses of any size to have an interactive Web
site. And consumers expect to get information about companies through
the Internet.
“Technology has caught up with clients’ aspirations,”
Zastrow said. “Five years ago, it would have cost hundreds of thousands
of dollars for coding and building custom databases to operate Web sites.”
That’s not the case today. Luminous has developed
its own software program, Orchestrate, to help businesses manage the content
of their Web sites. People within the company can make changes to the
Web site daily, even though they might have limited computer skills. The
program has over 30 specialized tools to automate the way Web information
is presented. A client adds content to areas commonly seen on Web sites
—- such as event calendars, frequently asked questions or job listings
—- then Orchestrate formats and displays the information.
“My job as the tech guy is to make people’s
lives simple,” said Nathan LeMesurier, Luminous software development director.
“It’s my passion, and when I hear about how we’ve made someone else’s
job easier, that’s the real reward.”
Simplicity is also the foundation of Luminous’
creative philosophy.
Consumer Reports estimates that the average
American is exposed to 247 commercial messages a day. Other studies, such
as one done by the Newspaper Association of America, put that number much
higher, at 3,000 advertisements of various kinds each day.
“People are bombarded with too much information,”
agency Creative Director DuChesne said. “We help clients be direct and
up-front with a simple advertising message that will get a reaction or
an action.”
Linda Thomas is a free-lance business
writer based in Seattle.
Luminous
Corp.
Address: 2911 Hewitt Ave., Suite 8, Everett, WA 98201
Phone: 425-252-8844
Web site: http://luminouscreative.com
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